All the management levels at a glance
You retain administrator rights – we ensure the reliable operation of your hardware and rectify defects on your network infrastructure.
We guarantee you short response times and offer you hardware exchanges and remote hands around the clock.
- The management is in your hands
- plusserver is responsible for the hardware and network infrastructure
- You have full freedom but are also entirely responsible for the administration
- Troubleshooting in the event of hardware or network infrastructure errors
We share administrator rights with you, declutter your system and server services and proactively inform you of available security updates.
This option gives you the opportunity to remain master of your system and therefore be able to respond quickly to commercial changes, without having to set up a cost-intensive on-call service. In addition, you also benefit from our wide-ranging expertise, which we have obtained over decades of work on a large number of products.
- Your employees can focus on innovation in your core business
- You have full access rights (admin access/root rights) but can outsource individual tasks (incl. 24/7 monitoring, patch management)
- plusserver acts as an extension of your company
- Monitoring of the services provided and supported by plusserver (including proactive troubleshooting)
- Proactive notification of available security updates
- Full administration rights for you and plusserver
- Root/administrator rights are required on the system for the provision of services
You receive a complete service and we provide professional assistance for all subordinate levels.
This management level completely relieves you of the complexity of the respective service. You simply use the function required and we look after the rest, so this gives you maximum added value while keeping complexity to a minimum.
- You can fully concentrate on your own business and applications; plusserver assumes operational responsibility (all-round carefree solution)
- Increase compliance and security
- Save time through reducing the administrative effort
- No need to keep back internal resources for 24/7 or ops work
- Complete 24/7 administration by plusserver, covering operation, monitoring, fault elimination and maintenance
- Regular, proactive installation of updates that are tested and approved by plusserver
- All administration rights assumed by plusserver
- Changes to configurations can be ordered
Guaranteed response time: 30 minutes
Hardware replacement: 24/7/4
Dedicated contacts in sales
Troubleshooting in the event of hardware or network infrastructure errors
Changes to configurations can be ordered
plusserver monitors the supported services via system administration (proactive monitoring and error handling)
Proactive notification of available security updates
Administration of the operating system and server services by plusserver
Full 24/7 operational responsibility for the services supported by plusserver in the form of operation, monitoring, error handling and maintenance
Personal support – here for you at all times
We take care of your applications
On request, we can also support you by operating your applications – you decide whether you want to handle some of them or hand full operational responsibility over to us. Our portfolio ranges from databases to clusters through to dedicated cloud setups. Do you want to hand over the operation of individual applications to us? Just get in touch with us.