Efficient retail processes – both online and offline
E-commerce businesses benefit in a variety of ways from the advantages the cloud has to offer: it provides the necessary scalability to react flexibly to current demand and, thanks to a pay-as-you-go pricing model, helps to keep costs manageable. Modern, cloud-based applications and development – based on Managed Kubernetes and DevOps methods – allow the company’s own offer to be continuously adapted to the needs of their customers. Big data and AI also address customers in a more personalised way and provide the optimal customer experience.
Big data and analytics also give stationary retailers new opportunities to get to know each individual customer better and to respond to their specific needs. In addition, the offline offers of most retailers are gradually being supplemented with multi-channel concepts. We support you with proven and flexible solutions to make your retail processes even more efficient. You also benefit from maximum security for your business and customer data thanks to our German cloud locations and corresponding certifications.
The advantages we offer for trade and e-commerce
- Flexible scalability, e.g. for managing peak loads
- EU protection standards and secure credit card payment
- Proactive monitoring and 24/7 support
- Best performance via optimised solutions
One-third of the top 100 German online shops rely on plusserver.
Such as douglas.de in an OpenStack cloud.
Douglas is the trendsetter in the selective beauty market and is synonymous with innovative buying and customer service experiences with a “touch of luxury” - emotional and approachable.
With a brilliant product range, numerous brands that are available exclusively from Douglas and a perfectly integrated cross-channel offering through perfumeries, the online shop and the mobile application.
- Hybrid solution with housing products and managed components
- Hybris shop based on OpenStack virtualisation layer
- OpenStack farm with approx. 400 instances and 60 hosts
- OpenStack, storage and shared switching are managed by plusserver
Together with our partner, OpenStack experts Mirantis, we developed a flexible infrastructure for Douglas, on which the company now operates its existing shop solution. This provides high scalability for further growth of the company’s online activities. Use of the open-source product OpenStack also means there are no licencing costs, which makes the solution particularly cost-effective.
plusserver develops the right Magento hosting infrastructure to meet your specific requirements and specifications. Since 2008, we have been managing more than 100 large shops and clusters based on the Magento Community and Magento Enterprise editions – experience we leverage to ensure the success of your project.
Magento’s hunger for resources means that we need to optimise the server system accordingly. This in particular concerns all server system settings, the implementation of various caching/proxy solutions and the use of relevant Magento extensions.
With the hosting site, there are virtually no limits to the growth of your Magento shop solution, which means you can, for example, start with a small stand-alone system and expand this to a high-availability or load balancing cluster as required.
plusserver is an official OXID hosting partner. Managing our e-commerce solutions run by OXID consists of operating a highly available data centre infrastructure and the provision and administration of powerful server hardware.
We also focus on managing the relevant shop application, and this as early on as when designing the appropriate server architecture, for which we leverage our many years’ experience in the hosting of high-access OXID shops.
Performance tests and subsequent performance optimisation in co-operation with the relevant managing agency or customer are also a matter of course, as is tailored, application-specific monitoring.
With over 18,000 customers, Shopware is one of the most widely used online shop solutions on the German market. As an official Shopware technology partner, we don’t just limit our e-commerce solutions to the operation of highly available data centre infrastructures and provision of powerful server hardware, incl. management,
Rather we also focus on managing the relevant shop application, leveraging our many years’ experience in the hosting of powerful Shopware solutions to develop the appropriate server architecture.
Prior to the go-live, we conduct extensive performance tests, in consultation with the customer, and then optimise the performance in co-operation with the customer or its agency. Tailored, application-specific monitoring rounds off our services.
Intershop is the world’s only independent provider of enterprise solutions for omni-channel commerce. Together with Intershop, we at plusserver provide holistic e-commerce solutions. The joint offer ranges from the implementation and administration of shop software through to design, setup and operation of the entire hosting setup.
Advantages of Intershop
- Extensive branding possibilities
- Internationalisation is easy
- Omni-channel support
- Synaptic commerce API for integration with third-party systems without development expenses
- Intershop In-store
- Integrated call centre solution
- Predictive Analytics
- SaaS E-commerce
The robust and modular SAP Hybris Commerce platform handles even the largest data and order volumes. It is flexible and scalable and can be expanded with new components as your needs change and your business grows. And because the technology is based on standards, its management is simple and cost-effective.
The advantages of Hybris
- High scalability and flexibility
- Focus on Omnichannel
- Optimal approach to globally distributed markets
- Excellent support of the connection to the ERP system
- Designed for peak loads
- Modular design
- Cost-efficient and easy to administrate
- Comprehensive documentation
In addition to various standard shop applications, plusserver also manages numerous e-commerce projects with a customised shop application. We also develop the right server solution for you based on your application needs, the relevant access figures and availability requirements.
A tailored shop system solution from plusserver include the following services:
- Personal consultation in advance
- Elaboration of a technical concept
- Implementation and documentation of the shop system solution
- Customer-specific adaptation of the configuration
- On-going support (updates, monitoring, troubleshooting)
plusserver provided us with a hosting solution that was optimised specifically for our shop system and flexibly handles all load peaks. Dr. Robert Zores, CTO, REWE Digital
Tyre trade in the fast lane
Performance and reliability are essential for our web solutions. Because quick access to prices and availability are key to success in the tyre trade. With plusserver, we have a partner who understands this. Michael Saitow, Managing Director, SAITOW AG (Tyre 24)
We have not regretted the decision to migrate a complete data centre to plusserver. Thanks to their very open and honest cooperation, we rate their services as very good and optimal for our application. Ingo Mommertz, Division Manager E-Commerce IT, Douglas GmbH
Computing power for Big Data and AI
Understanding customers better and responding in real time with tailor-made offers – this is just one example of the use of Big Data and artificial intelligence in retail. The demand for contactless interaction, in high street retail stores, in particular, has increased enormously due to the coronavirus pandemic. The spectrum ranges from speech and gesture recognition to processing facial expressions. All of these applications require massive calculations to be run simultaneously. The pluscloud provides the necessary computing power with pGPUs, which you can acquire as needed.
Whitepaper: Peak loads in E-Commerce
Not least because of the current pandemic, online trade is taking on a whole new level of relevance. Find out how a flexible Cloud can support high loads in this whitepaper.
Managed Kubernetes in the cloud of your choice
Would you like to increase your innovation frequency in order to continuously improve your offer? You have probably already thought about container technology or are already using it in some areas. With our pluscontainer product line, we offer you the opportunity to concentrate fully on agile development in containers. We handle the complete management of your Kubernetes cluster. Whether it’s in the pluscloud, in the Google Cloud or with AWS.
E-commerce setup in the pluscloud
The pluscloud grows with you and your requirements, is ideally suited for the most commonly used shop systems and is infinitely scalable at all times (CPU, RAM, memory).
What does the plus in pluscloud mean?
- Faster response times
- 24-hour service
- Proactive monitoring
- Always up to date
- Cancellable on a monthly basis
- Automatic backups