PlusServer GmbH - Managed Hosting & Cloud from the market leader

Legal notice

Legal Notice

Address

PlusServer GmbH
Hohenzollernring 72
50672 Cologne
Germany

Telephone

+49 2203 - 104 530 00

Fax

+49 2233 - 612 514 0

Managing directors

Thomas Noglik (CEO)
Holger Müller
Daniel Thomy
Bernhard Vogtland

Place of jurisdiction

Commercial Register (Part B) 84977
Cologne District Court

VAT ID no.:

DE815289260

This company information is also valid for our pages on the following networks:

All content displayed on this website, in particular texts, pictures, photos, graphical representations, music, brands, trademarks are subject to German copyright law. Any use, copying, processing, distribution and any kind of use beyond the limits of copyright require the written consent of the copyright owner. Contents and rights of third parties are marked as such. The unauthorised duplication or dissemination of individual contents or complete pages is not permitted and is punishable.

Data Protection Statement

We are very happy that you visit the website of PlusServer GmbH. Data protection and data security when using our website are very important to us. Therefore, we would like to inform you here of which of your personal data we record when you visit our website and for which purposes these are used.

Since changes to the law or changes to our company-internal processes may require adjustment to this data protection statement, we ask you to read this data protection statement regularly. The data protection statement may also be called up, saved and printed out at any time under data protection statement.

Section 1: Scope of application

This data protection statement applies to the online offer of PlusServer GmbH, which can be called up under the domains www.plusserver.com, www.nimblu.com, www.cloud-mag.com and the following subdomains (hereinafter: Our Website).

Section 2: Controller

The controller for processing activities in the area named in Section 1 is

PlusServer GmbH
Hohenzollernring 72
50672 Cologne
Germany

Phone: +49 2203 1045 3000
Fax: +49 2203 1045 1045
Email: info@plusserver.com

Section 3: Data protection officer

The external data protection officer of the controller is:

Dr. Karsten Kinast, LL.M., attorney at Law (Germany)

KINAST Rechtsanwaltsgesellschaft mbH

Hohenzollernring 54

50672 Cologne

Germany

Section 4: What are personal data?

Personal data are information that can be used to learn about personal or factual situations concerning you (e.g. name, address, phone number, date of birth or email address). Information for which we cannot establish any connection to your person (or can only do so with an unreasonable effort), e.g. due to anonymisation of the information are not personal data.

Section 5: Which personal data do we collect/process and use?

Traffic data

a. Type and scale of processing activities

Processing shall apply to access data without personal reference, such as the name of your Internet Service Provider, the page from which you visit us, the internet protocol address, the names of the requested files and the date on which they were called up. Your browser transmits these automatically when you call up the Website. These data are only evaluated to improve our offer and do not permit any conclusions as to your person.

b. Duration of storage

As far as these data are not stored in any temporary log files, they are only processed momentarily for establishing the connection and presenting our web offer.

c. Legal basis

Processing is technically necessary to provide or optimise Our Website. The legal basis is our overriding legitimate interest within the context of consideration of interests in accordance with point (f) of Article 6(1) GDPR.

Customer data

a. Type and scale of processing activities

As a customer you sign up at the same time for our online customer service, where you will find information and administration options for the services and contents booked by you.

We will collect your email addresses, phone numbers, company name, function in the company, name, address and your chosen access data.

b. Duration of storage

The data will be stored for the term of your registration; they can be erased at any time within the context of the contractual termination conditions. Furthermore, we are subject to provisions under commercial and tax law that require storage of certain settlements relevant for accounting for 10 years even after the end of the term of the contract.

c. Legal basis

The legal basis is point (b) of Article 6(1) GDPR, since processing is necessary to perform the contract between you and PlusServer.

Newsletter

a. Type and scale of processing activities

We need your email address for sending out the free newsletter. After submitting the registration form, you will receive a confirmation email from us. The order will only become effective after you have clicked the link in the confirmation email.

We use Newsletter2Go, an offer of Newsletter2Go GmbH, Marie-Elisabeth-Lüders-Str. 1, 10625 Berlin, Germany for sending our newsletters. The provider is headquartered in Germany and thus subject to the provisions on data protection of the GDPR. Newsletter2Go handles the personal data of all recipients with great trustworthiness. Further sale or similar is strictly excluded. For more about this, see https://www.newsletter2go.de/agb.

b. Duration of storage

Your email address will be stored for as long as you have subscribed to the newsletter and deleted from the distribution system without delay after subscription.

c. Legal basis

The newsletter will be sent based on your express consent, point (a) of Article 6(1) GDPR. This consent can be revoked at any time; for the corresponding link, see every individual newsletter.

Form data in the download area

a. Type and scale of processing activities

If you use the option of using our download area to download the whitepapers/studies or data sheets compiled by us, we will request your first and last names, phone number and email address. You are free in your decision of whether you want to inform us of these personal data or not. You cannot use the download function without the mandatory information, however.

c. Legal basis

Processing of the contact details entered takes place based on your express consent, point (a) of Article 6(1) GDPR.

Cookies

We use "cookies". Cookies are small text files that our web server sends to your browser within the context of your visit to Our Websites and that it stores on your computer to be called up again later. We use session cookies (also called temporary cookies) that are stored temporarily only for the duration of your use of one of Our Websites. After the end of the session, as soon as you end your browser session, these cookies will be deleted.

We also use "persistent cookies" and "third-party cookies". Persistent cookies will remain stored on your computer after you end the internet session or close your browser. These cookies usually have an expiration date after which they will be invalid.

The cookies used in particular serve to determine the usage frequency and the number of users of Our Websites, and to continue to identify your computer during a visit to Our Website when you switch from one of Our Websites to another one of Our Websites, and to determine the end of your visit. This way, we will learn which area of Our Websites and which other websites our visitors visited. These usage data do not permit any conclusions to the user, however. All of these usage data collected anonymised will not be combined with your personal data in accordance with Section 3 of this data protection statement and will be deleted at once after the end of the statistical evaluation.

Persistent cookies enable us to adjust the contents of Our Website to the user behaviour and the interests of the respective user. Use of persistent cookies enables us to target users who have already visited this website and show an interest in the offer with personalised website contents again. This process of retargeting takes place anonymised, so that neither personal data are stored, nor are usage profiles combined with personal data. The cookies are stored for up to 24 months.

Most browsers are pre-set so that they accept cookies automatically. You can deactivate storage of cookies, however, or set your web browser so that it will inform you before any cookies are stored. Users who do not accept cookies may be unable to access certain areas of Our Website.

At http://www.plusserver.com/en/cookie-policy, you can view the categories of cookies used by us and decide if you want to object to the use of cookies.

Google Analytics

a. Type and scale of processing activities

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on your computer and that permit analysis of your use of the website. These are cookies from Google directly (Google Analytics cookies) and third-provider cookies (Double-Click cookies). The information produced by the cookie regarding your use of this website is usually transmitted to a server of Google in the USA and stored there. Google will also transfer this information to third parties if this is required by law or as far as third parties process these personal data based on the order of Google.

If internet protocol address anonymisation was activated on this website, your internet protocol address will be shortened by Google, however, within the member states of the European Union or in other states that are party to the Treaty on the European Economic Area. Only in exceptional circumstances will your full internet protocol address be transferred to a server of Google in the USA and abbreviated there. Note that Google Analytics has been expanded by the code "gat._anonymizeIp();" on this website, in order to ensure anonymised recording of internet protocol addresses (IP masking).

On behalf of the provider of this website, Google will use this information to evaluate your use of the website, in order to compile reports on the website activities and to provide further services connected to website use and internet use towards the website operator, in particular functions for display advertising, such as Google Analytics reports for performance by demographic features and interests. Google will also transfer this information to third parties if this is required by law or as far as third parties process these personal data based on the order of Google. The Google-Analytics reports on performance by demographic features and interests use data obtained via interest-related advertising by Google and visitor data from third providers (such as age, gender, interest). The internet protocol address transmitted by your browser within the context of Google Analytics will not be combined with any other data of Google.

The cookies are also used for the remarketing technology of Google Inc. This technology targets users who have already visited this website and are interested in the offer again with targeted advertising on the pages of the Google partner network. If users have given their consent to Google linking their internet and app browser histories to their Google accounts and to use information from their Google accounts in order to personalise ads, the remarketing function will take place device-comprehensively. To support this function, Google Analytics records Google-authenticated IDs of these users. These personal data are temporarily linked to the Google-Analytics data in order to form target groups. Google users can adjust their advertising settings under "My account" or deactivate personalised ads.

You may prevent storage of the cookies by making the corresponding settings in your browser software; however, note that you may be unable to fully use all functions of the website in such a case.

You may furthermore prevent recording of the data generated by the cookie and referring to your use of the website by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more details on this, see https://tools.google.com/dlpage/gaoptout or https://policies.google.com/ (general information on Google Analytics and data protection).

b. Duration of storage

The storage duration for the data by Google Analytics is specified at 14 months. The cookies set by Google Analytics are valid for up to 2 years.

c. Legal basis

Use of Google Analytics informs us of which pages of Our Website are interesting and which ones we need to revise, or how successful our advertising campaigns are. The legal basis for use is our overriding legitimate interest within the context of consideration of interests in analysis, optimisation and marketing of our web offer and our services, point (f) Article 6(1) GDPR.

PlusServer Tracking

a. Type and scale of processing activities

We use dedicated tracking on Our Website that stores the page visits and their duration. These data are linked to an ID that is stored in a cookie. A cookie is used for the domains www.plusserver.com, www.nimblu.com and www.cloud-mag.com. As soon as a form is sent, the contact details from the form are transmitted to the Customer Relation Management. Page visits assigned to the cookie and their duration, both already-stored and later ones, are transmitted to the personal data record in Customer Relation Management.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in analysis, optimisation and marketing of our web offer and our services, point (f) Article 6(1) GDPR.

LiveZilla

a. Type and scale of processing activities

On this website, data are collected and stored with technologies of LiveZilla GmbH, Byk-Gulden-Straße 18, 78224 Singen, Germany, out of which usage profiles are compiled using pseudonyms. These usage profiles serve analysis of the user behaviour and are evaluated for improvement of demand-oriented design of our offer. Cookies can be used for this. These are small text files that are stored locally on the page visitor's terminal device and thus permit recognition when the user visits Our Website. The pseudonymised usage profiles are not combined with any personal data concerning the holder of the pseudonym unless explicit consent is given.

b. Duration of storage

Chat histories are stored for 3 days.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in an efficient service and support offer for our services, point (f) Article 6(1) GDPR.

Social Plugins

Our Websites use plugins of the social networks "Facebook" ( Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA), "Google+" and its services "Youtube" (Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and "Twitter" (Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA), "LinkedIn" (LinkedIn Ireland, Wilton Plaza, Wilton Place 2, Dublin 2, Ireland), "XING" (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany).

These are only operated by the respective providers. The plugins are marked by the respective logo that belongs to the service within the context of Our Website.

We use the "Shariff" solution to protect your data. By visiting a website on which the corresponding logos are integrated, no data will be transmitted to the plug-in providers at that point. Only clicking the logo will actually integrate the service and transfer data to the provider. Information on collection and use of your data in the social networks can be found in the respective usage terms of the corresponding providers.

Google Ads / AdWords

a. Type and scale of processing activities

Our Website uses Google Ads (formerly AdWords). Google Ads is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The remarketing function enables us to display advertising under consideration of their interest to users of Our Website on other websites within the Google advertising network. For this, the interaction of the users on Our Website is analysed. We further use conversion tracking in the scope of using the Google Ads service. If you click an ad placed by Google, a cookie for conversion tracking will be placed on your device. For more information on this, see: https://policies.google.com/technologies/ads. You can also deactivate the use of cookies by Google there.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in marketing of our web offer for our services, point (f) Article 6(1) GDPR.

Facebook Remarketing

a. Type and scale of processing activities

This website uses the remarketing function "Custom Audiences" of Facebook Inc. ("Facebook"). This function serves to present interest-related advertisements ("Facebook-Ads") to visitors of this website within the context of their visit to the social network Facebook. For this, the remarketing tag of Facebook has been implemented on this website. This tag will establish a direct connection to the Facebook servers when you visit the website. The Facebook server will be informed that you have visited this website and Facebook will assign this information to your personal Facebook user account.

For more detailed information on collection and use of the data by Facebook, as well as your rights in this respect and options for protecting your privacy can be found in the data protection notes of Facebook at https://www.facebook.com/about/privacy.

You can also deactivate the remarketing function "Custom Audiences" at https://www.facebook.com/settings/?tab=ads. For this, you need to be logged in at Facebook.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in marketing of our web offer for our services, point (f) Article 6(1) GDPR.

Twitter Remarketing

a. Type and scale of processing activities

We use Twitter, a service of Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA, to place target-group-oriented online advertisements and for conversion tracking. For this, we have implemented a Twitter tag on Our Website. This tag establishes a direct connection to the Twitter servers when you visit the website and transmits that you have visited Our Website and whether you have make any request or other action. Twitter will assign this information to your personal Twitter user account. This way, we can place targeted ads based on your previous page calls and activities (remarketing). The data processed by Twitter for this do not permit identification of your person. For more detailed information on collection and use of the data by Twitter, as well as your rights in this respect and options for protecting your privacy can be found in the data protection notes of Twitter at https://twitter.com/privacy. If you wish, you can prevent the storage of cookies via your browser settings. Twitter also complies with the Do-Not-Track-settings of your browser. As a Twitter user, you can also prevent processing activities by deactivating it in the security and data protection settings at https://twitter.com/settings/security.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in marketing of our web offer for our services, point (f) Article 6(1) GDPR.

LinkedIn Remarketing

a. Type and scale of processing activities

We use the analysis and conversion-tracking technology of the platform LinkedIn, 2029 Stierlin Court, Mountain View, CA 94043, USA, on Our Website. This technology enables us to target you again with advertising based on your interests after you have visited Our Website before. We also receive aggregated reports from LinkedIn on advertising activities and information on how you interact with Our Website. For more information on data protection at LinkedIn, see https://www.linkedin.com/legal/privacy-policy. You can object to analysis of your usage behaviour by LinkedIn and the display of interest-based recommendations ("Opt-out"); for this, click the field "Reject on LinkedIn" (for LinkedIn members) or "Reject" (for other users) under the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

c. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in marketing of our web offer and our services, point (f) Article 6(1) GDPR.

Google Tag Manager

a. Type and scale of processing activities

We use the Google tag manager of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website. We use it in order to manage the services listed above (tags). The tag manager itself does not collect any personal data, but only integrates the above services, which may then collect personal data. In case of deactivation on domain or cookie level, this remains present for all services that are implemented with Google Tag Manager. For more information, see http://www.google.de/tagmanager/use-policy.html

Google Web Fonts

a. Type and scale of processing activities

We use the service "Google Web Fonts" of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to display fonts. The directive on privacy of the library operator Google and further information on Google Web Fonts can be found here: https://policies.google.com/privacy, https://developers.google.com/fonts/faq

b. Legal basis

The legal basis for use is our overriding legitimate interest within the context of consideration of interests in an attractive design of our web offer, point (f) Article 6(1) GDPR.

Google Maps

a. Type and scale of processing activities

We use Google Maps to be able to display interactive maps on Our Website. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information and confirmation options concerning processing activities, see the Google data protection notes (https://policies.google.com/privacy) and http://www.dataliberation.org.

b. Legal basis

The legal basis for integration of Google Maps is our overriding public interest in comfortable operation of Our Website within the context of consideration of interests (point (f) of Article 6(1) GDPR).

Vonq

a. Type and scope of data processing

This website uses Vonq, a web analysis service of VONQ GmbH, Georg-Glock-Str. 8, 40474 Düsseldorf, Germany. When you open the career portal, the job listing or an application form on our website, external content from Vonq is being integrated. A cookie is also set for recognising returning visitors on different pages. However, no behaviour profiles are created about you as a user. Instead, we want to be able to evaluate how and on which channels job advertisements are perceived and lead to applications.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

b. Storage period

The cookies set by Vonq are valid for up to 2 years.

c. Legal basis

By using Vonq, we can find out which channels our vacancies use to generate response or how successful our recruitment is. The legal basis for the use of Vonq is our predominantly legitimate interest in the analysis and optimisation of our recruitment, Art. 6 Para. 1 lit. f GDPR.

Section 6: Security measures to protect the data stored by us

We commit to protecting your privacy and treating your personal data confidentially. In order to avoid loss or misuse of the data stored by us, we take comprehensive technical and organisational protection measures that are regularly reviewed and adjusted to technology progress. However, please note that the structure of the internet may cause the rules of data protection and the above security measures to be ignored by other parties or institutions that are not subject to our control. In particular, data disclosed unencrypted may be ready by third parties as well - even if this is done by email. We have no technical influence on this. It is the user's responsibility to protect the data provided by him or her against misuse by encryption or otherwise.

Section 7: Hyperlinks to external websites

Our Website contains hyperlinks to websites of other providers. When these hyperlinks are activated, you will be directly forwarded from Our Website to the website of other providers. You will recognise this, among others, by the change of the URL. We cannot assume any responsibility for confidential handling of your personal data on these third-party websites, since we cannot influence whether these companies comply with the provisions on data protection. Please learn about handling of your personal data by these companies directly on those websites.

Section 8 Information on the personal data covering you that are stored by us / erasure

Upon your request, we will gladly inform you of what data we have stored concerning your person. If any incorrect data are stored by us in spite of our effort for accurate and up-to-date data, we will rectify them without undue delay.

For this, and if you have any further questions concerning data protection, please contact the data protection officer and the customer service of PlusServer GmbH: Kinast & Partner Rechtsanwälte, PlusServer GmbH, Venloer Straße 24, 50672 Cologne, Germany, info@plusserver.com.

If you desire erasure of the data stored, this erasure will take place without undue delay upon your request as well. If erasure is not possible for legal reasons, it shall be replaced by blocking of the respective data. However, please note that we will be unable to offer the services described here to you anymore if your data are erased.

Please note that you can generally revoke your consent given at any time, effective for the future, and object to processing and use of your data for advertising purposes at any time. Please contact info@plusserver.com.

If you have any other questions and suggestions concerning data protection in our company or these notes on data protection, please contact info@plusserver.com as well.