Sales Consulting:

Privacy Policy

We are very pleased that you are visiting the website of plusserver. Data protection and data security are very important to us when you use our website. We would therefore like to inform you at this point which of your personal data we collect when you visit our website and for what purposes it is used. Since changes in the law or changes in our internal company processes may make it necessary to adapt this data protection declaration, we ask you to read it regularly. On your website it can be accessed, saved and printed out at any time under the link Privacy Policy.

Table of contents

1. Scope

This privacy policy applies to the Internet offerings of plusserver, which can be accessed under the domain www.plusserver.com and the various subdomains (hereinafter referred to as “website”). Since our Internet offerings have different functions under different subdomains and thereby integrate different third-party providers and set different cookies, we distinguish in the following also between these subdomains (see sections 7 to 9 below).

2. Controller

Controller in the sense of the General Data Protection Regulation (“GDPR”) and at the same time service provider in the sense of the Telemediengesetz (German Telemedia Act, “TMG”) as well as provider of telemedia in the sense of the Telekommunikation-Telemedien-Datenschutz-Gesetz (German Telecommunications and Telemedia Data Protection Act, “TTDSG”) is

plusserver gmbh

Venloer Straße 47

50672 Köln

Deutschland

Telefon: +49 (0)2203 1045 3000

Fax: +49 (0)02203 1045 1045

E-Mail: privacy@plusserver.com

(“we” or “plusserver”).

3. Data Protection Officer

The data protection officer of the controller is:

plusserver gmbh

-Data protection officer –

Venloer Strasse 47

50672 Cologne

Germany

Phone: +49 (0)2203 1045 3000

Fax: +49 (0)2203 1045 1045

E-mail: privacy@plusserver.com

4. What means personal data?

Personal data means any information that can be used to find out personal or factual circumstances about you (e.g. first name, last name, address, telephone number, date of birth, e-mail address and IP address). Information for which we cannot (or can only with a disproportionate effort) establish a connection to your person, e.g. by anonymizing the information, is not personal data.

5. What are cookies

5.1 General information about cookies

Cookies are small files that are sent by us to the browser of your end device during your visit to our website and stored there. Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, enable us to perform various analyses. Cookies are, for example, able to recognize the browser you are using when you visit our website again and to transmit various information to us. With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly from your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses. In this respect, the cookie notice serves the purpose of making the use of our website as user-friendly as possible.

5.2 Technical differentiation for cookies

  • Transient cookies:
    Our website uses transient cookies that are automatically deleted as soon as you close your browser. This type of cookie makes it possible to record your session ID. This allows various requests from your browser to be assigned to a common session and enables us to recognize your end device during subsequent website visits within a session.
  • Persistent cookies:
    Persistent cookies are used on our website. Persistent cookies are cookies that are stored in your browser for a longer period of time and transmit information to us. The respective storage period differs depending on the cookie. You can delete persistent cookies independently via your browser settings.
  • First-party cookies:
    So-called first-party cookies are set by plusserver.
  • Third-party cookies:
    Third-party cookies are data records in text form that are stored in the browser or on the user’s computer when a website is visited. They are not used by the operator of the website itself, but by a third-party provider. Unlike first-party cookies, these can be read by the provider of the third-party cookies. Third-party cookies make it possible to determine the number of page views, the duration of a website visit or the web pages viewed.
  • Necessary cookies:
    • These cookies are required for technical reasons so that you can visit our website and use functions offered by us. This refers, for example, to the following applications:
    • A/B testing, i.e. the playout of different content, with which we can select the best variant for you.
    • Securing the Internet offers against unauthorized access such as Distributed Denial-of-Service (DDoS).
    • Storage of your settings in the “cookie banner”.

In addition, these cookies contribute to a safe and compliant use of the website.

Required cookies cannot be disabled using the “cookie banner”.

  • Functional Cookies:
    These are cookies that are required for website functions such as chat and forms. Functional cookies can be disabled via the “cookie banner”.
  • Performance-related Cookies:
    With the help of these cookies, we are able to analyze website usage and improve the performance and functionality of our website. For example, information is collected about how our website is used by visitors, which pages are accessed most frequently, or whether error messages are displayed on certain pages. Performance-related cookies can be disabled via the “cookie banner”.
  • Cookies for marketing purposes (and social media):
    Advertising cookies (third party) allow you to view various offers that match your interests. Via these cookies, the web activities of users can be recorded over a longer period of time. You may recognize the cookies on different end devices used by you.

    Furthermore, certain cookies allow us to connect to your social networks and share content from our website within your networks.

    For information on which services are integrated on our website for these purposes, see the sections below on the individual providers.

    Cookies for marketing purposes can be disabled via the “cookie banner”.

5.3 Legal foundations for the use of cookies

The legal foundation for processing of so-called technically necessary cookies is our legitimate interest in processing personal data according to Art. 6 sub-section 1 lit. f GDPR. For technically unnecessary cookies or so-called third-party cookies, we require your consent. If you have given us your consent to the use of cookies on the foundation of a notice (“cookie banner”) issued by us on the website, the lawfulness of the use is additionally based on Art. 6 sub-section 1 lit. a GDPR. You can revoke this consent at any time by deactivating cookies in your browser settings for the future.

5.4 Duration of storage

As soon as the data transmitted to us via the cookies is no longer required to achieve the purposes described above, this information is deleted. Further storage may take place in individual cases if this is required by law.

5.5 Configuration of the browser settings

Managing cookie settings is possible for you via the settings options listed below or by configuring your browser settings.

Most browsers are preset to accept cookies by default. However, you can configure your respective browser to only accept certain cookies or not to accept cookies at all. You can also use your browser settings to delete cookies that have already been stored in your browser or to have the storage period displayed. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers may differ in their respective modes of operation, we ask you to refer to the respective help menu of your browser for configuration options.

If you would like a comprehensive overview of all third-party accesses to your Internet browser, we recommend installing plug-ins specially developed for this purpose.

Under Customize cookie settings, you can view the categories of cookies we use and decide whether you want to object to their use.

For more detailed information on the information used, please visit our Privacy Preference Center.

5.6 Rejection of cookies

In case that you reject the use of cookies for the future, which we may only use on the foundations of your consent, this setting will be adopted. We would like to point out that you may no longer be able to use all the functions of our website if you disable cookies through your browser settings or directly on our website. If you wish to delete third-party cookies, you can only do this for previous sessions via your browser settings.

Customize cookie setting

5.7 Further information about the cookies used

For more detailed information on the cookies used, please visit our Privacy Preference Center.

6. What personal data do we collect/process and use? – Purposes and legal foundations of data processing

6.1 Traffic data during the use of our website

  • Type and extent of data processing:
    Processed are access data without personal reference, such as the name of your Internet service provider, the page from which you visit us, the IP address, the names of the requested files and their retrieval date. The transmission takes place automatically by your browser to our server when you call up the website. These data are evaluated exclusively for the improvement of our offer.
  • Duration of storage:
    Insofar as this data is not stored in temporary log files, it is only processed instantaneously to establish the connection and display our web offer.
  • Legal foundations:
    The processing is technically necessary for the provision and optimization of our website. The legal foundation is our overriding legitimate interest in the context of a balancing of interests pursuant to Art. 6 sub-section 1 lit. f GDPR.

6.2 Collection of form data

  • Type and extent of data processing:
    Depending on the type of Internet service we offer, you may submit your contact data or requests to plusserver via forms. In doing so, you will be asked at least once to agree to this data protection declaration.Consent to receive messages via plusserver is limited to the respective request, unless you have taken out a subscription for information and news. You agree to a subscription with a click in an additional e-mail that we send to you or, as an existing customer, you receive product information as part of your contract, but you can unsubscribe.
  • Duration of storage:
    Your personal data, but at least your e-mail address, will be stored for as long as you are subscribed to the communication and information services and will be deleted from the distribution system immediately after unsubscription.
  • Legal foundations:
    The legal foundation is Art. 6 sub-section 1 lit. a) GDPR, as the processing is based on your consent.

6.3 Registration for our online customer area

  • Type and extent of data processing:
    As a customer, you register for our online customer area, where you will find information and management options for the services and content you have booked.

    Here we collect your title, e-mail addresses, telephone numbers, company, function in the company, name , address as well as your selected payment data and communication within the contractual framework.
  • Duration of storage:
    The data will be stored for the duration of your registration, a deletion is possible at any time within the contractual termination conditions. Furthermore, we are subject to commercial and tax regulations even after the end of the contract period, which require the storage of certain accounting-relevant statements for 10 years.
  • Legal foundations:
    The legal foundation is Art. 6 sub-section 1 lit. b GDPR, as the processing is necessary for the performance of the contract between you and plusserver.

7. Specific data processing activities on the websites get.plusserver.com, pluscon.io and www.plusserver.com

For our websites get.plusserver.com, pluscon.io and www.plusserver.com we have the following additional information on data protection.

7.1 E-Mail-subscriptions and other communications

7.1.1 Type and extent of data processing

On our websites plusserver.com as well as on get.plusserver.com you have the opportunity to receive news and information about the products and services in the form of e-mail subscriptions and other communications from plusserver. Subject to applicable regulations and your consent, plusserver may collect your name, e-mail and postal address, telephone number, job title and basic information about your employer (name, address and industry). In addition, plusserver may use an interaction profile based on your previous interactions (interests, previous purchases, participation in webinars, seminars or events or use of (web) services) to keep you informed about news as well as events of plusserver and to display relevant content on plusserver’s websites. In connection with these marketing activities, plusserver may transmit a hashed user ID to social networks operated by third-parties or other web offerings (such as Twitter, LinkedIn, Xing, Facebook, Instagram or Google), where this information is then matched with the data of the social networks or the databases of the web offerings in order to present you with more relevant information. In addition, we also receive personal data as contacts from partners, primarily webinar and event organizers and newsletter providers, which may include at a minimum your email address, as well as your title, mailing address, phone number, job title, and basic information about your employer (name, address, and industry). Importing this data into our systems requires your prior consent from the partner. Likewise, this consent determines whether we may write to you once or several times in an advertising manner. If plusserver offers the activity together with one or more marketing partners, your provided data may also be passed on to the partners. This is strictly for the purpose of monitoring the marketing success of the partners

7.1.2 Duration of storage

Your personal data will be deleted at the latest after a deletion period of 2 years. The decisive factor is the last time of interaction on the website or via marketing emails sent by us. Upon revocation of consent, your data will be deleted immediately after verification.

7.1.3 Legal foundations

The marketing consent as well as the data import from partners is based on your explicit consent, Art. 6 sub-section 1 lit. a GDPR. This consent can be revoked at any time, you will find a corresponding link in every information email.   

You can also send an e-mail to privacy@plusserver.com to revoke your consent. This revocation only applies to plusserver and not to the data source at the partner.

7.2 Hubspot

Used with the subdomain get.plusserver.com, pluscon.io, plusserver.com and customerservice.plusserver.com

7.2.1 Type and extent of data processing

On this website, we use HubSpot for our online marketing activities. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland.

This is an integrated software solution that we use to cover various aspects of our online marketing. 

These include:

Email marketing (newsletters as well as automated mailings, e.g. to provide downloads), social media publishing & reporting, reporting (e.g. traffic sources, hits etc.), contact management (e.g. user segmentation & CRM), landing pages and contact forms.

Email marketing (newsletters as well as automated mailings, e.g. to provide downloads), social media publishing & reporting, reporting (e.g. traffic sources, hits etc.), contact management (e.g. user segmentation & CRM), landing pages and contact forms.

Our sign-up service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic information. This information, as well as our website content, is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all collected information exclusively to optimize our marketing measures.

While using HubSpot, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. To be able to ensure adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with HubSpot. Furthermore, we are in constant exchange with HubSpot in order to ensure the protection of your personal data with any additional measures that may be required.

More information on HubSpot’s privacy policy (https://legal.hubspot.com/privacy-policy).

More information from HubSpot regarding the EU Privacy Policy (https://legal.hubspot.com/data-privacy).

If you would like to generally prevent collection by HubSpot, you can prevent the storage of cookies at any time through your browser settings or use the following link: Customize cookie setting.

7.2.2 Duration of storage

Cookies set by HubSpot are valid for up to 13 months. Contacts are retained for at least two years. Activities such as a form submission, emails received, or page visits to our websites extend this period.

7.2.3 Legal foundations

The legal foundation for the use is your explicit consent, Art. 6 sub-section 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future

7.3. Matomo

Used with the subdomains www.plusserver.com, pluscon.io, get.plusserver.com and customerservice.plusserver.com

7.3.1 Type and extent of data processing

We use the web analytics tool “Matomo” to design our websites in line with demand. Matomo is a web analytics service provided by InnoCraft Ltd, New Zealand.

Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your end device and read by us. In this way, we can recognize and count returning visitors. We also use the heatmap & session recording modules. Matomo’s heatmap service shows us the areas of our website where the mouse is most often moved or clicked. The session recording service records individual user sessions. We can replay recorded sessions and thus analyze the use of our website. Data entered in forms is not recorded and is not visible at any time.

7.3.2 Duration of storage

The storage period of the data in Matomo is set to 12 months. The cookies set by Matomo are valid for up to 12 months.

7.3.3 Legal foundations

The data processing is based on your consent in accordance with § 25 sub-section 1 TTDSG, Art. 6 sub-section 1 lit. a GDPR, if you have given your consent via our cookie banner. You can revoke your consent at any time. Please make the appropriate settings via our cookie banner.

For more information on Matomo’s terms of use and data protection regulations, please visit: https://matomo.org/privacy/

7.4 Google Ads

Used with the subdomains www.plusserver.com and get.plusserver.com

7.4.1 Type and extent of data processing

Our website uses Google Ads (formerly AdWords). Google Ads is an online advertising program of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). With the remarketing function, we can show users of our website advertisements on other websites within the Google advertising network that take their interests into account. For this purpose, the interaction of the users on our website is analyzed. Furthermore, we use the so-called conversion tracking in the context of the use of the Google Ads service. When you click on an ad placed by Google, a cookie for conversion tracking is set for you. You can find more information at: https://policies.google.com/technologies/ads. There you can also deactivate the use of cookies by Google.

In the context of the use of Google Ads, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. To be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with Google. In addition, we are in constant exchange with Google to ensure the protection of your personal data with any additional measures that may be necessary.

7.4.2 Duration of storage

Cookies set by Google Ads are valid for up to one year.

7.4.3 Legal foundations

The legal foundation for the use is your explicit consent, Art. 6 sub-section 1 s. 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.5 Facebook Remarketing

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.5.1 Type and extent of data processing

This website uses the “Custom Audiences” remarketing function of Meta Platforms, Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This function is used to present interest-based advertisements (“Facebook Ads”) to visitors of this website when visiting the social network Facebook. For this purpose, the remarketing tag of Facebook has been implemented on this website. Via this tag, a direct connection to the Facebook servers is established when you visit the website if you have consented to cookies for marketing purposes in the “cookie banner”. In doing so, it is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.

In the context of the use of Facebook Remarketing, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. To be able to ensure adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we are in constant exchange with Facebook to ensure the protection of your personal data with any additional measures that may be necessary.

For more information on the collection and use of data by Facebook, as well as your rights in this regard and options for protecting your privacy, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy.

For more information on the collection and use of data by Facebook, as well as your rights in this regard and options for protecting your privacy, please refer to Facebook’s privacy policy at https://www.facebook.com/about/privacy.

7.5.2 Duration of storage

The cookie set by Facebook for this purpose is valid for 90 days.

7.5.3 Legal foundations

The legal foundation for the use is your explicit consent, Art. 6 sub-section 1 s. 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.6 Twitter Remarketing

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.6.1 Type and extent of data processing

We use Twitter, a service of Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA, for placing target group-based online advertising and conversion tracking. For this purpose, a Twitter tag is implemented on our website if you have consented to cookies for marketing purposes in the “cookie banner”. Via this tag, a direct connection to the Twitter servers is established when you visit the website and transmitted that you have visited our website and whether you have made a request or other action. Twitter associates this information with your personal Twitter user account. In this way, we can place targeted ads based on your previous page views and activities (remarketing). The data processed by Twitter in this way does not allow us to identify you personally. For more information on the collection and use of data by Twitter, as well as your rights in this regard and options for protecting your privacy, please refer to Twitter’s privacy policy at https://twitter.com/privacy. If you wish, you can prevent the storage of cookies via your browser settings. Twitter also adheres to the do-not-track setting of your browser.
As a Twitter user, you can also prevent data processing by disabling this in the security and privacy settings at https://twitter.com/settings/security.

In the context of the use of Twitter Remarketing, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. In order to be able to ensure adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we are in constant exchange with Twitter to ensure the protection of your personal data with any additional measures that may be necessary.

7.6.2 Duration of storage

The cookie set by Twitter for this purpose is valid for 2 years.

7.6.3 Legal foundations

The legal foundation for the use is your explicit consent, Art. 6 sub-section 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.8 LinkedIn Remarketing

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.8.1 Type and extent of data processing

On our website, we use the analysis and conversion tracking technology of the platform LinkedIn, 2029 Stierlin Court, Mountain View, CA 94043, USA. This technology allows us to retarget you with advertising based on your interests after you have previously visited our website. Furthermore, we receive aggregated and anonymous reports from LinkedIn of ad activity and information about how you interact with our website. For more information about LinkedIn’s privacy practices, please visit https://www.linkedin.com/legal/privacy-policy. You can object to LinkedIn analyzing your usage behavior and displaying interest-based recommendations (“opt-out”); to do so, click on the “Opt-out on LinkedIn” box (for LinkedIn members) or “Opt-out” (for other users) at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

The named technology is included on the website only if you have agreed to cookies for marketing purposes in the “cookie banner”.

In the context of the use of LinkedIn Remarketing, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with LinkedIn. Furthermore, we are in constant exchange with LinkedIn in order to ensure the protection of your personal data with any additional measures that may be necessary.

7.8.2 Duration of storage

The cookies set by LinkedIn are valid for up to 2 years.

7.8.3 Legal foundations

The legal foundation for the use is our legitimate interest in the marketing of our web offer and our services, which is outweighed in the context of a balancing of interests, Art. 6 sub-section 1 lit. f GDPR. The legal foundation for the use is your expressly given consent, Art. 6 sub-section 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.9 Matomo Tagmanager

Used with the subdmains www.plusserver.com, pluscon.io and get.plusserver.com

7.9.1 Type and extent of data processing

This website uses the Matomo Tag Manager. This does not collect any personal data. It is used to run small programs on the website, which in turn may collect data. The Matomo Tag Manager itself does not collect any data, does not pass on any data to third parties and does not access data collected by programs triggered by the Matomo Tag Manager.

7.9.2 Duration of storage

The cookies set by Google Tag Manager are valid for up to 12 months.

7.9.3 Legal foundations

The legal base for the use is our legitimate interest in an appealing design and our web offer, which outweighs our interests, Art. 6 sub-section 1 lit. f GDPR.

7.10. Hotjar

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.10.1 Type and extent of data processing

This website uses Hotjar, an analysis software of Hotjar Ltd (“Hotjar”) (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar, it is possible to measure and evaluate usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the “tracking code” and cookies about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there.

The following information may be recorded by your device and browser, and by us through Hotjar:

  • Your device’s IP address (collected and stored in an anonymized format).
  • Log data
  • Screen size of your device
  • Device type and browser information
  • Geographic location (country only)
  • The preferred language to display our website
  • Name and URL of the accessed file
  • Website from which the access (date and time) is made (referrer URL)

Hotjar will use this information to evaluate your visit to our website, generate usage reports, and provide other services related to website usage and Internet evaluation of the website.

Hotjar also uses third-party services, such as Google Analytics and Optimizely, to provide services. These third-party companies may store information that your browser sends as part of your website visit, such as cookies or IP requests. For more information about how Google Analytics and Optimizely store and use data, please see their respective privacy statements.

You can object to the collection of data by Hotjar by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out.

You can object to the collection of data by Hotjar by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out.

7.10.2 Duration of storage

The cookies set by Hotjar are valid for up to one year.

7.10.3 Legal foundations

The legal base for the use is your explicit consent, Art. 6 sub-section 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.11 Microsoft Bing

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.11.1 Type and extent of data processing

On our domains, Bing Ads technologies are used to collect and store data from which usage profiles are created using pseudonyms. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website if they have reached our website via ads from Bing Ads. If you arrive at our website via such an ad, a cookie is set on your computer. A Bing UET tag is integrated on our website. This is a code which, in conjunction with the cookie, stores some non-personal data about the use of the website. This includes, among other things, the length of time spent on the website, which areas of the website were accessed and via which ad the users arrived at the website. Information about your identity is not collected.

In addition, Microsoft may be able to track your usage behavior across multiple of your electronic devices through so-called cross-device tracking and is thus able to display personalized advertising on or in Microsoft websites and apps. You can disable this behavior at http://choice.microsoft.com/de-de/opt-out.

In the case of using Bing, personal data may be transferred to countries outside the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with Microsoft. Furthermore, we are in constant exchange with Microsoft in order to ensure the protection of your personal data with any additional measures that may be necessary.

Bing is only included on the website if you have agreed to cookies for marketing purposes in the “cookie banner”.

For more information about Bing’s analytics services, please visit the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/de/53056/2).

For more information about privacy at Microsoft and Bing, please see Microsoft’s privacy policy (https://privacy.microsoft.com/de-de/privacystatement).

7.11.2 Duration of storage

The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days.

7.11.3 Legal foundations

The legal base for the use is your explicit consent, Art. 6 sub-section 1 s. 1 lit. a GDPR. You can revoke this consent at any time by deactivating the cookies in your browser settings for the future. You can also deactivate the cookies via Customize cookie setting.

7.12 GoToWebinar

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.12.1 Type and extent of data processing

For the registration and implementation of online events, we use the software of GoTo Technologies Ireland Unlimited Company (The Reflector, 10 Hanover Quay, Dublin 2, D02R73, Republic of Ireland). The service enables us to provide visitors to our website who have registered for online events via our forms on our pages with the information about the online events, i.e. in particular the registration or dial-in data. The respective online event then also takes place via GoToWebinar.

In the context of the use of GoToWebinar, personal data of the participants are collected/processed. This includes the following categories of personal data: Name, email address as well as information on participation in the webinar.

Personal data may also be transferred to countries outside the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with GoToWebinar. In addition, we are in constant exchange with the provider to ensure the protection of your personal data with any additional measures that may be required.

For the output of the webinars LogMeIn is used by GoToWebinar. The privacy notices provided by LogMeIn apply there. More information about privacy at LogMeIn can be found at: https://www.logmeininc.com/de/gdpr/gdpr-compliance and https://www.logmein.com/de/legal/privacy/international

7.12.2 Duration of storage

The data will be kept for at least two years.

7.12.3 Legal foundations

The processing of personal data in the context of GoToWebinar is based on the legal ground of legitimate interest pursuant to Article 6 sub-section 1 lit. f GDPR, which consists in the effective organization and implementation of webinars.

7.13. OneTrust

Used with the subdomains www.plusserver.com and get.plusserver.com (marketing)

7.13.1 Type and extent of data processing

The Cookie Consent Manager (“Cookie Banner”) is used so that visitors to our website are informed in detail about the use of cookies and are given the opportunity to allow cookies to be stored for statistical and marketing purposes with various settings. When the cookie notice is confirmed, cookies are stored, which allow the settings to be retained for further visits to individual web pages, as well as enable the website to be visited without the cookie notice. You can view this information and change settings here: Customize cookie setting.

The “cookie banner” on our website is provided by OneTrust LLC, 10 York Rd, London SE1 7ND, United Kingdom (UK). More information about OneTrust LLC’s privacy policy can be found at https://www.onetrust.com/privacy-notice/.

In the course of using OneTrust LLC’s cookie notice, personal data may be transferred to countries outside the EU/EEA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with OneTrust. Furthermore, we are in constant exchange with OneTrust to ensure the protection of your personal data with any additional measures that may be necessary.

7.13.2 Duration of storage

The settings in the “cookie banner” are stored for at least 1 year. Further storage may take place in individual cases if required by law.

7.13.3 Legal foundations

The processing of your personal data in connection with the “cookie banner” is based on our legitimate interest in making the administration of cookies as simple as possible for you and thus increasing the user-friendliness of our website (Art. 6 sub-section 1 lit. f GDPR). We would like to point out that according to Art. 21 sub-section 1 GDPR you may have a right of objection in this respect with effect for the future.

7.14. Borlabs

Used with the Domain pluscon.io

7.14.1 Type and extent of data processing

The website uses the cookie consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter “Borlabs”).

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consents.

Borlabs cookie does not process any personal data.

The borlabs-cookie cookie stores your consents that you gave when you entered the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

7.14.2 Duration of storage

The collected data will be stored until you request us to delete it or delete the Borlabs cookie yourself, or until the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

7.14.3 Legal foundations

The use of Borlabs cookie consent technology takes place in order to obtain the legally required consent for the use of cookies. The legal foundations for this is Art. 6 sub-section 1 lit. c GDPR.

7.15. Usercentrics

Used with the Domains www.plusserver.com, get.plusserver.com and customerservice.plusserver.com

7.15.1 Type and extent of data processing

The websites use the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your end device and to document this in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter “Usercentrics”). The Usercentrics Consent Management Platform collects log file and consent data using JavaScript. This JavaScript makes it possible to inform users about their consent to certain tags on our website and to obtain, manage and document this consent. When you enter our website, the following personal data is transferred to Usercentrics: • Your consent(s) or revocation of your consent(s). • Your IP adress • Information about your browser • Information about your end device • Time of your visit to the website Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent(s) given or their revocation to you. Personal data is stored on a Google Cloud server located in the EU (Brussels, Frankfurt am Main). We have concluded an order processing contract with Usercentrics.

7.15.2 Duration of storage

The consent data (consent given and revocation of consent) is stored for one year. The data will then be deleted immediately

7.15.3 Legal foundations

Usercentrics is used to obtain the legally required consent for the use of cookies. The legal foundation for this is Art. 6 sub-section 1 lit. c GDPR.

8 Specific data processing activities on the website karriere.plusserver.

For our website karriere.plusserver.com we have the following additional information on data protection.

8.1 Type and extent of data processing

In this Internet offering of plusserver, data is processed in the context of applications. This data processing is independent of data for marketing and customer registration and is used exclusively for the intended purposes.

The career portal is provided on our behalf by rexx systems GmbH, Süderstraße 75-79, D-20097 Hamburg.

The service provider acts on our behalf and may also gain knowledge of your personal data in connection with the application process. Therefore, we have concluded contracts on commissioned processing within the meaning of Article 28 sub-section 3 of the General Data Protection Regulation (GDPR), which ensure that the data processing is carried out exclusively in a permissible manner The data transmission is encrypted.

 Personal data will only be passed on to persons responsible for the selection decision as part of the application process.

Data is collected (title, name, address, e-mail address, telephone number, salary requirements, application documents).

8.2 Duration of storage

If we conclude an employment contract with an applicant, the transmitted data will be stored within the scope of the employment relationship in compliance with the statutory provisions. If no employment contract is concluded with the applicant, the application documents will be automatically deleted at the latest after 6 months following notification of the rejection decision, provided that no other legitimate interests prevent deletion, e.g. obligation to provide evidence within the scope of the General Equal Treatment Act (AGG).

8.3 Legal foundations

The processing of the personal data entered and provided is based on Art. 6 sub-section 1 lit. b GDPR, as the processing is necessary for the initiation of a possible employment relationship between you and plusserver.

9 Specific data processing activities on the status.plusserver.com (plusserver Status):

For our website status.plusserver.com, we have the following additional information on data protection.

9.1 Atlassian Pty Ltd

9.1.1 Type and extent of data processing

Via the plusserver status page you can receive notifications from plusserver about the technical status or malfunctions in connection with websites and products. For this purpose, you enter your e-mail address, telephone number or both. This data processing is independent of data for marketing and customer registration and is used exclusively for the intended purposes.

The plusserver status page is operated on our behalf by Atlassian. Pty Ltd, Level 6, 341 George Street, Sydney NSW 2000 Australia.

9.1.2 Duration of storage

The cookie set by reCaptcha is valid for up to 6 months.

9.1.3 Legal foundations

The legal foundation for this use is our legitimate interest in an appealing design of our website, which is outweighed by our interests, Art. 6 sub-section 1 lit. f GDPR.

9.2 reCAPTCHA

9.2.1 Type and extent of data processing

We use the service “reCAPTCHA, Google” of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US, to secure form entries against misuse. In the context of the use of reCAPTCHA, personal data may be transmitted to countries outside the EU/EEA, in particular to the USA. In order to be able to guarantee adequate protection of your personal data in the event of the transfer of personal data to such so-called third countries, we have concluded so-called EU-US standard contractual clauses with Google. Furthermore, we are in constant exchange with Google to ensure the protection of your personal data with any additional measures that may be necessary.

You can find more information about “reCAPTCHA, Google” here: https://policies.google.com/privacy and here: https://www.google.com/recaptcha/about/

9.2.2 Duration of storage

The cookie set by reCaptcha is valid for up to 6 months.

9.2.3 Legal foundations

The legal foundation for this use is our legitimate interest in preventing potentially fraudulent activities on our website, which is outweighed by our interests. Art. 6 sub-section 1 lit. f GDPR.

10 Security measures to protect the data stored with us.

We are committed to protecting your privacy and treating your personal data confidentially. To prevent loss or misuse of the data stored by us, we take extensive technical and organizational security precautions, which are regularly reviewed and adapted to technological progress. However, we would like to point out that, due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may be disregarded by other persons or institutions outside our sphere of responsibility. In particular, data disclosed without encryption – even if this is done by e-mail – can be read by third parties. We have no technical influence on this. It is the user’s responsibility to protect the data he or she provides against misuse by encrypting it or in any other way.

11 Hyperlinks to third-party websites

Our website contains hyperlinks to websites of other providers. When you activate these hyperlinks, you will be redirected from our website directly to the website of the other provider. You will recognize this, among other things, by the change of URL. Please inform yourself about the handling of your personal data by these companies directly on their websites.

12 Your rights as a data subject

The GDPR gives you the following rights as a data subject of a processing of personal data:

  • Right of access:
    Pursuant to Art. 15 of the GDPR, you may request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, about a transfer to third countries or international organizations, and about the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details.
  • Right to rectification:
    In accordance with Art. 16 GDPR, you can immediately request the correction of incorrect or the completion of your personal data stored by us.
  • Right to erasure:
    Pursuant to Art. 17 GDPR, you may request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.
  • Right to restriction of processing:
    Pursuant to Art. 18 GDPR, you may request the restriction of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, we no longer need the data and you object to their erasure because you need them for the assertion, exercise or defense of legal claims. You also have the right under Art. 18 GDPR if you have objected to the processing in accordance with Art. 21 GDPR.
  • Right to data portability:
    Pursuant to Art. 20 GDPR, you may request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or you may request the transfer to another controller.
  • Right to revoke the declaration of consent under data protection law:
    Pursuant to Art. 7 sub-section 3 GDPR, you may revoke the consent you have given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future.
  • Information about your right to object according to Art. 21 GDPR:
    Pursuant to Art. 21 GDPR, you have the right to object at any time to the processing of your data that is carried out on the foundation of Art. 6 sub-section 1 lit. f GDPR (data processing on the foundation of a balance of interests) or Art. 6 sub-section 1 lit. e GDPR (data processing in the public interest), if there are grounds for doing so that arise from your particular situation. In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. We will consider an objection to any direct marketing measures immediately and without weighing the existing interests again. The objection can be made without any formalities and should be addressed to the above contact addresses.
  • Right to complain to the supervisory authority:
    In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, your place of work or our company headquarters.

For this purpose and for further questions regarding data protection, please contact the data protection officer and the customer service of plusserver: plusserver, Data Protection Officer, Venloer Straße 47, 50672 Cologne, Germany or privacy@plusserver.com.

13 Automated decision making / profiling

We do not use automated decision making or profiling (an automated analysis of your personal circumstances).

14 Status and amendment of this privacy policy

This privacy policy is valid as of 6 June 2023 and is currently valid. Due to the further development of our website or due to changed legal or regulatory requirements, it may be necessary to change this privacy policy from time to time.