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General Terms and Conditions (EN)
We render all services exclusively on the basis of these GTC. Please read this document carefully.
Service Level Agreement (EN)
In our Service Level Agreement you will find all guaranteed availabilities, response times, and regulations for maintenance and credit notes.
Infosheet pluscloud open
What are the advantages of an open source cloud in German data centers? Learn more about the pluscloud open.
SAP-Certified in Cloud and Infrastructure Operations
SAP-Certified in Hosting Operations
SAP-Certified in SAP HANA Operations
Certificate ISO 27001 // TÜV Süd
Provision of highly available data center capacities including the network connection and its operation.
Certificate ISO 9001 // TÜV Süd
Certification of the quality management system (QMS)
Certificate PCI DSS
Payment Card Industry Data Security Standard
Audit Report BSI C5
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